General Terms and Conditions

General Terms and Conditions (GTC) with customer information

Table of contents

  1. scope of application
  2. subject matter of the contract
  3. conclusion of contract
  4. right of cancellation
  5. prices and terms of payment
  6. provision of the software
  7. provision of licence keys
  8. granting of rights of use
  9. obligations of the customer to co-operate
  10. liability for defects
  11. Liability
  12. Applicable law
  13. place of jurisdiction
  14. alternative dispute resolution
  15. code of conduct

1) Scope of application

These General Terms and Conditions (GTC) apply to all contracts between the Provider and the Customer for the delivery of digital content (e.g. software, licences) and related services.

2) Subject matter of the contract

The subject matter of the contract is the provision of digital content and, if applicable, the granting of corresponding rights of use in accordance with the respective service description.

3) Conclusion of contract

A contract is concluded by offer and acceptance. The presentation in the online shop does not constitute a legally binding offer. Only the order placed by the customer constitutes an offer that can be accepted by the provider.

4) Right of cancellation

Consumers have a statutory right of cancellation.

Cancellation policy:
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period begins with the conclusion of the contract. A clear declaration by e-mail or post to:

Michael Baron
1 Waimaki Way
Gulf Harbour, Whangaparāoa 0930
New Zealand admin@call.baron.kiwi

Consequences of cancellation:
All payments including delivery costs will be refunded within fourteen days. The refund will be made using the same means of payment. If the service begins during the cancellation period, a pro rata amount will be charged.

5) Prices and terms of payment

The prices quoted are final prices including VAT. Accepted payment methods are indicated in the order process. The invoice amount is due immediately.

6) Provision of the software

Delivery takes place via download link or digital transfer. The software will be made available within 3 working days of receipt of payment at the latest.

7) Provision of licence keys

The licence key is provided electronically, e.g. by e-mail or user account.

8) Granting of rights of use

The rights of use are simple, non-transferable and limited to the contractually defined use. The source code is not provided.

9) Obligations of the customer to co-operate

The customer is responsible for a suitable technical environment and regular data backups. He undertakes to comply with the instructions for use.

10) Liability for defects

The statutory provisions shall apply. In the case of entrepreneurs, the warranty period is limited to one year from provision.

11) Liability

Liability shall be in accordance with the statutory provisions. In the event of slight negligence, the provider shall only be liable for breach of material contractual obligations.

12) Applicable law

German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. For consumers, this only applies insofar as no mandatory regulations of the country of residence are restricted.

13) Place of jurisdiction

For entrepreneurs, the place of jurisdiction is the registered office of the provider. For consumers, the statutory provisions apply.

14) Alternative dispute resolution

The EU Commission offers a platform for online dispute resolution at https://ec.europa.eu/consumers/odr
The provider does not participate in dispute resolution proceedings before consumer arbitration boards.

15) Code of conduct

There are no codes of conduct unless they are explicitly mentioned.

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